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Terms & Conditions


Acceptance of Terms of Use

These Terms of Use govern your use of the BooksMyFreinds™ service and website. The Service is provided by BooksMyFreindsand is offered to you (hereinafter referred to as "member") as per your agreement with and acceptance of this document (hereinafter referred to as "Membership"). By clicking the box entitled "I have read and accept the Terms and Conditions of Use" as part of the registration process, you accept all items in the Terms of Use and agree to abide by and be legally bound by the Terms of Use. If you do not agree to these Terms and Conditions of Use, you should not use the BooksMyFreinds™ service or website.

These Terms of Use are an ongoing contract between you and BooksMyFreinds™ and apply to your use of the BooksMyFreinds™ service and website. These Terms of Use affect your rights and you should read them carefully.

Changes to Terms of Use

BooksMyFreinds™ reserves the right, , from time to time, with or without notice, to change these Terms of Use in its sole and absolute discretion. The most current version of these Terms of Use supersedes all previous versions and can be viewed by clicking on the "Terms and Conditions" link at the bottom of the pages of the BooksMyFreinds ™website.


Any personal information submitted on the BooksMyFreinds  website is subject to our Privacy Policy, the terms of which are incorporated herein. Please review our Privacy Policy  to understand our practices. Our privacy policy can be viewed by clicking on the "Privacy policy" link at the bottom of the pages of BooksMyFreinds™  website.

How the BooksMyFreinds™ Service works

BooksMyFreinds™ is an online subscription based book rental service that allows its members to rent books through its website located at

To use BooksMyFreinds™ one will have to register with to create an account and become its member. A member can then browse/search books that he/she would like to read, and place an order for the same. Once payment has been received or we have made an arrangement with the member to pickup the payment at the time of delivery, the first book/set of books will be delivered to the member at the address provided at the time of registration. You can make payment by cash/cheque and give the same to our representative at the time of first delivery. We also accept payment made online. BooksMyFreinds rents out one (1) or two (2) books at a time depending on your plan. Once the member is done with the first set of book(s), he/she can visit  and select his new book(s),we  will deliver the next book(s) (for "pickup and deliver"), within two business days.

My Queue

We have a very simple and transparent lending procedure. The books you choose to read and available with us is the book you get. In case the book is issued to some member, you have the option of adding it to your Queue. We have provided you the option of maintaing your queue list of ten books anytime. The moment the book is received by us or a new book is bought by us, the member who is first in the queue will receive a call from us regarding the availability of book. In case he is reading some other book or we could not contact him for 24 working hours , the next member in the queue is contacted by us. 

Allocation and Delivery Policy

We reserve the right to allocate and deliver books among our members in any manner that we, in our sole and absolute discretion, determine. In addition, we will, in our sole and absolute discretion, determine the quantity of books we purchase for any particular title and the level of staffing and number of deliveries to be processed at each distribution centre.  Often, on the same day that we receive a book(s) from you, we will deliver the next available book(s) from your Booklist.

We do not process orders on Sundays and Public Holidays

BooksMyFreinds handles shipping using our own delivery agents. We will fulfill a delivery request within 2 business days of receiving a delivery request from the member. If you request a book after 5 pm, the request will be considered as made on the next working. For example if a request is made by 5pm of 4 th of March, the request will be considered of 4 th of March. But if the request is made after 5 pm, it  will be considered as of 5th of March. Please note that our guarantee is on the book title, not book copy. That is, if you request for a particular book, we will send you the copy that is currently in stock. This may or may not correspond with the publisher, book image or publishing date that you have selected. If you wish to only be delivered the book copy that you have selected, please send an email to our customer service/ or request on call.  BooksMyFreinds rents out one(1) or two (2) books at a time depending on your plan. At the time of delivery of books, our delivery agent will collect the previous set of book(s). The member must return the previously rented books before receiving the next set of books.

Our delivery agent will come after taking time window from you. In case you are not available in that window that order will be cancelled and you will have to make a fresh book request.

Return of Rented Books

BooksMyFreinds reserves the right to request return of any and all book(s) in the possession of Members at any time. Members understand and agree to promptly return any book(s) to BooksMyFreinds upon request, and that failure to do so within five days of the request makes Members liable for the cost of those book(s) plus 50% of that cost as a handling charge, for which BooksMyFreindsreserves the right to charge the Member's refundable security deposit.

No Due Dates or Late Fees

Members may keep their rented books as long as they wish, provided the subscriber's account is in good standing and the subscription fee has been paid. If subscription fee is not paid, BooksMyFreinds will ask you to return the books within seven (7) days failing which the cost of the book will be deducted from your deposit.


The  details of  your subscription BooksMyFreinds can be accessed at any time after logging in and by clicking on the link  "My Account", located on  the BooksMyFreinds Website. Upon becoming a BooksMyFreinds member, members become responsible for paying periodic subscription fees according to the then current billing terms and subscription plan. Subscription fees are non-refundable. We accept cheque and cash from members towards subscription amounts.  Members can also pay online. Members are requested to ensure clearing of cheques by their bankers. We levy a penalty of Rs.100 if the cheque is dishonoured by the bank for reasons other than technical reasons.

Automatic renewal

Your BooksMyFreinds subscription will be automatically renewed on a monthly basis. We will bill the monthly subscription fee plus any applicable tax to the Payment Method you provide to us during registration (or to a different Payment Method if you change your account information). Your membership will automatically renew for successive monthly subscriptions, without prior notice to you, unless and until you cancel your membership or we terminate it. You must cancel your membership before it renews each month in order to avoid billing of the next month's subscription fees to your Payment Method.  


By using the BooksMyFreinds™ service, you are expressly agreeing that we are permitted to bill you subscription fee, any applicable taxes and any other charges you may incur in connection with your use of the BooksMyFreinds™ service. Additional charges may include books you fail to return, books you damage or a billing plan change you request. As used in these Terms of Use, "billing" shall indicate either a charge or debit, as applicable, against your Payment Method. The subscription fee will be billed at the beginning of your subscription and on each subscription renewal thereafter unless you cancel /freeze your membership. We will automatically bill your Payment Method on the calendar day corresponding to the commencement of your membership. In the event that your membership began on a day not contained in a given month, we will bill your Payment Method on the last day of such month. For example, if you became a paying member on January 31st, your Payment Method would next be billed on February 28th. All fees and charges are non-refundable and there are no refunds or credits for partially used periods. We may change the fees and charges in effect, or add new fees and charges from time to time, but we will give you advance notice of these changes by email.

In case the bills are not paid as on the due date, your account will be suspended and you will not receive any further books, till such time the payment is made. In case of your account suspension, you will have to return the books with you within seven (7) days. If you do not clear your dues within 45 days your deposit will be forfeited and membership cancelled.

Changes in Membership Plans

A member may change plans at any time. Upgrades in plans will only result in billing the difference of the plans and will be effective from the same billing cycle. Downgrades in plans will affect the next billing cycle. No refunds for partial months of use will be credited. Future billing cycles will be billed at the new rate.


Your subscription may be cancelled/freezed at any time by calling or emailing BooksMyFreinds™ customer service. You can also go to the Cancel Membership option provided in the Customer Care. The cancellation/freeze  will take effect immediately if you do not have any books in your possession. Otherwise, the cancellation/freeze will become effective once all BooksMyFreinds™ books in your possession are returned. We do not provide refunds or credits for any partial-month subscription periods. If you fail to return the books within seven (7) days of cancellation, you will be charged the market value for each book.BooksMyFreinds™ reserves the right to cancel your subscription without prior notice and without assigning any reasons.

Refund of Security Deposit

Upon cancellation of membership, we will refund your security deposit with us after ensuring all outstanding charges applicable have been processed. We will issue a bank cheque/DD in the name of the member, within fifteen working days. The cheque/DD will be delivered in by us at your shipping address as provided at the time of registration or as last appended prior to the commencement of your last billing cycle.

Damaged Books

All books sent to a subscriber are verified to be in a good condition prior to dispatch and condition of each book is recorded in our system. Upon receipt of the books, you must ensure that the books are in good condition. Any damage, if found, must be reported to our representative and conveyed to BooksMyFreinds customer service via email or phone. Failure to check and/or report the same will be constituted as your having received a book in good condition Upon receipt of the books, we will verify the condition of the book against the condition recorded in our system before dispatch. If a book is returned to BooksMyFreinds™ damaged as a result of member misuse, BooksMyFreinds will charge you the market value of each damaged book against the security deposit. If BooksMyFreinds determines that a book was damaged during transit, BooksMyFreinds™ will not charge subscriber for the damaged book. A top-up of the refundable security deposit will be required by the due date of the next billing cycle failing in doing so may result in termination of your membership.

Special Offers

Special offers, if any, are available only for first-time BooksMyFreinds™ members, unless otherwise expressly stated in the offer.


The BooksMyFreinds service and Website and its contents are provided "as is" and we make no representations or warranties of any kind with respect to the BooksMyFreinds website, its contents or our service. We assume no liability or responsibility for any errors or omissions in the content of the BooksMyFreinds™   website, any failures, delays, or interruptions in the shipment of books, delivery of any content contained on the BooksMyFreinds™ Website, any losses or damages arising from the use of the content provided on the BooksMyFreinds™ website, or any conduct by users of the BooksMyFreinds™ service or website. We reserve the right to ship book(s) in our sole and absolute discretion.. We disclaim all representations and warranties, including, for example, warranties of merchantability, fitness for a particular purpose, and non-infringement. In addition, we do not represent or warrant that the information accessible via our site is accurate, complete or current.

In no event shall BooksMyFreinds or, proprietors or employees be liable (jointly or severally) to you for any special, incidental, indirect or consequential damages of any kind, or any damages whatsoever resulting from loss of use, data or profits, whether or not advised of the possibility of damage, and on any theory of liability, arising out of or in connection with the use of the BooksMyFreinds Website, its contents or our service. If any applicable authority holds any portion of this section to be unenforceable, then liability will be limited to the fullest possible extent permitted by applicable law.


All contents included on the BooksMyFreinds website and delivered to you as part of the BooksMyFreinds services, including the books themselves, are the property of BooksMyFreinds, its suppliers, or its advertisers, and are protected by India and international copyright laws. The compilation of the content on this website is the exclusive property of BooksMyFreinds, and protected by Indian and international copyright laws.

Content shall not be reproduced or used without express written permission from BooksMyFreinds. You agree not to decompile, reverse engineer or disassemble any software or other products or processes accessible through the BooksMyFreinds Website, not to insert any code or product or manipulate the content of BooksMyFreinds Website in any way that affects the user's experience, and not to use any data mining, data gathering or extraction method. BooksMyFreindsreserves the right to terminate your membership hereunder if BooksMyFreinds, in its sole and absolute discretion, believes that you are in violation of this paragraph, such violations including the photo copying of book(s) rented to you by us or the copying or other unauthorized use of our proprietary content. BooksMyFreinds does not promote, foster or condone the photocopying of book(s) or any other infringing activity. The use of book(s) rented to you by us is solely for your personal and non-commercial use. Please see the instructions at the end of these Terms of Use for notifying us of the presence of any allegedly infringing content on the BooksMyFreinds Website.

BooksMyFreinds Website, including but not limited to its graphics, design logo, and all page headers, custom graphics and button icons are service marks, trademarks, and/or trade dress of BooksMyFreinds. All other trademarks, product names and company names or logos cited herein are the property of their respective owners. The trademarks, service marks and trade dress of BooksMyFreinds may not be used or reproduced without prior written approval from BooksMyFreinds and may not be used in connection with any product or service that is not affiliated with BooksMyFreinds, in any manner that is likely to cause confusion among customers, in any manner that dilutes the rights of BooksMyFreinds, or in any manner that disparages or discredits BooksMyFreinds. Other trademarks that appear on the BooksMyFreinds™  website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by BooksMyFreinds. Any images of persons or personalities contained on the BooksMyFreinds™ Website are not an indication or endorsement of  BooksMyFreinds or any particular product or our service unless otherwise indicated.

Limitations on Use

  • You must not to impersonate any other person while using the BooksMyFreinds™ Website
  • You must be 16 years of age or older to subscribe to the BooksMyFreinds™ service. Children below 16 years of age can apply under parental guidance and with parental consent.
  • The BooksMyFreinds™ website and its content are for your personal, non-commercial use. You may not download, copy, distribute, transmit, display, perform, publish, license, create derivative works from, or offer for sale any BooksMyFreinds™ content without its express written consent.
  • You agree to use the BooksMyFreinds™ website and any associated service in accordance with all applicable laws, rules and regulations.
  • BooksMyFreinds™ reserves the right to immediately terminate your subscription to utilise its website as a result of any unauthorized or illegal use, the contents of its website, and/or any associated service should BooksMyFreinds become aware of that unauthorized or illegal use. This right to terminate includes, but is not limited to, BooksMyFreinds™’ right to terminate your subscription if it determines subscriber abuse of BooksMyFreinds™ policies and procedures.
  • Not to interfere with the servers or networks connected to the BooksMyFreinds™ Website or to violate any of the procedures, policies or regulations of networks connected to the BooksMyFreinds™ Website, the terms of which are incorporated herein. BooksMyFreinds™, officers, or employees (jointly or severally) accordingly shall not assume liability for any action or inaction on the part of any Third party on the BooksMyFreinds™ website.


You are solely responsible for maintaining the confidentiality and security of your account information and your password. If you reveal your password or share your account with anyone, you take full responsibility for his/her actions.


You agree to indemnify and hold BooksMyFreinds and its proprietor, employees or other representatives harmless against all claims, liability and expenses, including all legal fees and costs arising from or relating to (a) your breach of these Terms of Use; and (b) your use of this website and associated services including transmission or placement of information or material by you on this website or (c) violation of any law or rights of a third party by a member . This provision shall survive the termination of your right to use this website and/or your status as a BooksMyFreinds member.

Third Party Content

We distribute books and we reserve the right to display and promote the information on our Website to you in any manner we choose in our sole and absolute discretion. In addition, the BooksMyFreinds allows you and other third parties to post reviews or comments concerning the entertainment distributed by us. Any opinions, advice, statements, services, offers, or other information expressed or made available by third parties, including third party content providers, advertisers, merchants, sponsors, licensors, or any other user of BooksMyFreinds are those of the respective authors or distributors and not of BooksMyFreinds or its affiliates, or any of their respective proprietors, employees or agents. BooksMyFreinds does not guarantee the accuracy, completeness, or usefulness of any content, nor its merchantability or fitness for any particular purpose. It is your sole responsibility to evaluate the information, opinion, advice, and/or any other content available through Any reviews or opinions posted on the Site solely represent the views of the poster and BooksMyFreinds™ does not subscribe to them.

Reliance on Information

This website may include inaccuracies or typographical errors that may be corrected as they are discovered at BooksMyFreinds sole discretion.

Use of Information Submitted

BooksMyFreinds may use anything you send or communicate to BooksMyFreinds, including questions, comments, information, ideas, concepts, or reviews, without compensation or acknowledgement. By posting any content on the BooksMyFreinds website, or otherwise communicating that content to BooksMyFreinds, you grant BooksMyFreinds  a non-exclusive, irrevocable and perpetual license to use that content royalty-free.

Electronic Communications

You consent to receive electronic communications from BooksMyFreinds. These communications will include notices about your account (e.g., shipping and e-mails received and other such transaction  information) and information concerning or related to our service including reminders for renewal subscriptions. These communications are sent as part of the BooksMyFreinds subscription. You agree that any notice, agreements, disclosure or other communications that we send to you electronically and through mobile sms will satisfy any legal communication requirements, including that such communications be in writing.

Use of Cookies

In order to provide easier access to your account, BooksMyFreinds may place a small text file (known as a “cookie”) on any computer from which you access the BooksMyFreindswebsite. If you return to the BooksMyFreinds  website from that same computer, the cookie enables BooksMyFreinds  to recognize you, without the need for you to sign in to your account.

Service Testing

We test various aspects of our service, from time to time, including service levels, plans and pricing, as well as promotions and pricing, and we reserve the right to include you or exclude you from these tests without notice.

Links to Other websites

The BooksMyFreinds website may contain hyperlinks or banner advertisements that navigate a user to another website not controlled by, or affiliated with, BooksMyFreinds™. In addition, other websites may link to the BooksMyFreinds website. BooksMyFreinds has not reviewed these websites and is not responsible in any way for these websites, or any of their content.

Password and Account Security

Each Member who has an account with BooksMyFreinds assumes responsibility for (i) ensuring that the password for the account is secure and confidential, and (ii) keeping the details of the e-mail account related to the membership updated so that information regarding orders & enquiries and other information related to the service   can be transmitted. The member accepts full responsibility for all the activities related to the member’s BooksMyFreinds account.

Copyright Infringement

BooksMyFreinds respects the intellectual property rights of others. BooksMyFreinds does not support piracy or illegal copying of books. If you believe your work, or someone else’s has been copied in a way that constitutes copyright infringement or are aware of any infringing material on the BooksMyFreinds website, please notify us by sending or submitting notice of the claimed infringement to:

Books My Friends                                                                                                      G/2 Srikrishna Paradise                                                                                                                                      Tirumalanagar                                                                                                                                        Vadlapudi Post                                                                                                                                             Visakhapatnam - 530046                                                                                               Phone: +91-8333-842-960, +91-7673-900-800

Your notice must be signed and contain the following:

    i) A physical or electronic signature of a person authorized to act on behalf of the owner of the copyright interest.

    ii) Identification of the copyrighted work claimed to have been infringed.

    iii) Identification of the material on the BooksMyFreinds™ website that is claimed to be infringing of the owner of the copyright interest.

    iv) Information reasonably sufficient to permit us to contact you, such as your address, telephone number, and, if available, your e-mail address.

   v) A statement that you have good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law




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